This statement applies about the policies about the complaints received to the Iranian Journal of Animal Biosystematics. We welcome the complaints and try our level best to solve the matters to the entire satisfaction of the authors. While on one side, we welcome any type of query or our complaints at the same time. We would like to inform our authors and readers to read and understand the instructions to the authors and the policy of the journal properly, because we will entertain only those complaints whose solutions and explanations are not given in the software of the journal.

 Our Understanding about Complaints

The meaning of complaint we understand is any type of unhappiness or dissatisfaction regarding the publication and policies of the journal.

The complaint may be due to the long delay in publication or a replies related to the author.

The complaint may also be about the decision of the editorial board member or chief editor regarding the manuscripts of the author.

Sometimes, the complaints may be about the rude responses or a misjudgment of the editorial board member.

 Editorial Complaints Policy

Our managing editors, staff and chief editors will take a prompt action on every complaint, irrespective of the authors, academicians or our readers and make their full efforts to solve and satisfy the person to their entire satisfaction. We, at the same time, do not consider every statement is a complaint but if it a healthy criticism, we thank the person and try to improve our systems.

Q2) The complaints of the authors and readers should be sent to the chief editor as soon as possible on the email via; ijab@um.ac.ir.

No, IJAB isn't available in printed form.